Automotive Services Blog

In Illinois how do you file a complaint against an automotive repair sho?

Fletch asked:


We took a car in for service to a nationwide franchise shop and their was body damage on the car when we picked it up. The shop manager is not willing to even talk to us about it and the national franchise headquarters does not return calls.

Lisa

Tags: Automotive Repair, Car Service, Service Franchise

This entry was posted on Friday, September 12th, 2008 at 5:20 am and is filed under Insurance & Registration. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

2 Responses to “In Illinois how do you file a complaint against an automotive repair sho?”

1. koma says:

   September 13, 2008 at 3:40 pm

   call the BBB, also might try local tv stations, they normally have a consumer reporter to shame these people into fixing things.
2. UCANTCME says:

   September 17, 2008 at 2:15 am

   FORGET THE BBB THEY ARE JUST A BIG JOKE.

   CONTACT YOUR STATES ATTORNEY GENERALS OFFICE AND FILE A CLAIM AGAINST THEM.

   YOU CAN ALSO FILE A CIVIL SUIT AS WELL BUT REMEMBER THAT YOU HAVE TOO PROVE THAT THIS HAPPENED AT THIS SHOP.