OBJECTIVE
To obtain a position that fully utilizes my knowledge and skills. I am a structured team oriented player seeking a company that will allow me to expand my horizon in an environment that fosters growth and future career development.
EXPERIENCE
2008 - Current Auto Shop #1.
Service Advisor/Asst. Mang.
Raised profitability through cost control on supplies,
Outside companies and vendors.
Advise customers on work needed by providing expertise
Explanations on maintenance, emissions and electrical repairs.
Maintain pricing and inventory integrity on all products.
Prepare and invoice repair orders.
Responsible for the distribution of repair orders.
2007 - 2008
Sales Associate Company #1
Oral and written communications with customers.
Explain and describe product to customers.
Constant contact with clients and applicants.
Complete call logs and reports.
Generated qualified sales opportunities through
Cold canvassing and telemarketing.
2006 - 2007 Auto Shop #2
Automotive B - Technician
Repair all diverse aspects of various models of vehicles.
Trained/Certified in Argis program for Ford vehicles.
Use online database to obtain information for vehicle repair.
Make an accurate diagnosis to repair each vehicle.
Committed to customer satisfaction and quality workmanship.
2005 - 2006 Auto Shop #3
Automotive B - Technician
Use online database to obtain information for vehicle repair.
Make an accurate diagnosis to repair each vehicle.
Performed mechanical repairs and general vehicle maintenance on Subaru vehicles.
Committed to customer satisfaction and quality workmanship.
EDUCATION
2007 Marketing Major, Queensborough Community College
COMPUTER SKILLS
MS Word, Excel, Corel, Power Point, Internet Savvy
ADDITIONAL SKILLS
Speak, read and write in Spanish.
Heidi
